Privacy Policy

This Privacy Policy explains how True North Labs collects, uses, and protects personal information when users access this website. The content of this site is intended for institutional and informational purposes only.

True North Labs is committed to respecting privacy and handling personal data responsibly, in accordance with applicable data protection regulations.

This Privacy Policy applies solely to information collected through this website. It does not apply to third-party websites, platforms, or services that may be linked from this site.

By using this website, you acknowledge and agree to the practices described in this Privacy Policy.

a. Information You Provide Voluntarily
True North Labs only collects personal information when you voluntarily submit it through a contact or inquiry form. This may include:

• Name

• Organization or institution

• Email address

• Message content

This information is provided at the discretion of the user and is used exclusively for the purpose of responding to inquiries or institutional requests.

b. Automatically Collected Information
Limited technical information may be collected automatically through the website’s content management system, such as:

• Browser type

• Device information

• General usage data

This information is used solely to ensure the proper functioning, security, and performance of the website.

Personal information collected through this website is used strictly for:

• Responding to institutional or professional inquiries

• Communicating with users who have initiated contact

• Maintaining the security and integrity of the website

True North Labs does not use personal data for marketing campaigns, profiling, or commercial solicitation.

This website uses standard cookies and similar technologies required for basic website functionality and performance.

These technologies are managed through the website’s content management infrastructure and may support:

• Page navigation

• Security features

• Performance optimization

True North Labs does not use cookies for behavioral advertising or tracking beyond standard site functionality.

Users may manage or disable cookies through their browser settings. Please note that disabling cookies may affect certain website features.

True North Labs does not sell, rent, or share personal information with third parties for commercial purposes.

Information may be disclosed only when required to:

• Comply with applicable laws or regulations

• Respond to lawful requests by public authorities

• Protect the rights, safety, or security of True North Labs and its users

Personal information submitted through contact forms is retained only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal or regulatory obligations.

Once no longer required, the information is securely deleted or anonymized.

True North Labs implements appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

While no system can guarantee absolute security, reasonable safeguards are in place to ensure data integrity and confidentiality.

As this website may be accessed from multiple jurisdictions, users acknowledge that their information may be processed in accordance with applicable international data protection standards.

True North Labs takes reasonable steps to ensure that personal data is handled consistently with this Privacy Policy, regardless of geographic location.

Depending on applicable data protection laws, users may have the right to:

• Request access to their personal data

• Request correction or deletion of personal data

• Withdraw consent where applicable

Requests may be submitted using the contact information provided below.

True North Labs reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements or website practices.

Any updates will be posted on this page with the revised effective date.

For questions regarding this Privacy Policy or the handling of personal information, please contact us.